We ship within Australia and New Zealand only. To find out the shipping charges that apply to you, simply add the item(s) to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. It is your obligation to enter the correct delivery address details at the time of ordering.
We use all reasonable efforts to dispatch orders within 1-3 business days of the purchase date. Excludes halters and lead ropes. Halters and leads are normally posted within 2-3 business days unless advised otherwise via email. All other orders should arrive within 2 to 7 business days after dispatch depending on your destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing [email protected] or phoning 0438 250269. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with Australia Post and advise you of any issues that are discovered.
We are not liable for any loss or damage resulting from delivery or non-delivery.
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